Latest entrant: Blekko

Possibly the most exciting entrant to the implicit web is the new search engine Blekko, which uses user-curated slashtags to make search more relevant. Disappointingly my blog wasn't crawled yet, but hopefully my creation of the /implicitweb slashtag is going to change that :-).

Better late than never ..

.. getting back to my blog after a long time I noted the subject is still central to what I do on a daily basis, although I now apply it to eCommerce at Shopping.com rather than Customer Service at Openwater.

I also discovered it ranks #6 for this term on Google, not bad :-). Perhaps not surprising Wikipedia ranks #1, funny I hadn't seen that before.

Awesome analysis of how Amazon controls e-commerce

Here's a great presentation laying out Amazon's strategy to control e-commerce http://techcrunch.com/2011/05/11/how-amazon-controls-ecommerce-slides/?utm_source=twitterfeed&utm_medium=twitter